Shipping & Returns
Shipping
We ship worldwide from our production facility in Bali, Indonesia. We work with several partners to ship and deliver your orders. We most often use EMS for individual orders. Your package will arrive in less than 10 business days. EMS delivers via your local postal service.
Shipping rates are per piece and are automatically calculated before you check out.
| Number of pieces | Worldwide shipping in USD (including USA, CAN and Europe) |
Shipping to Indonesia in USD |
| 1 | 6.90 $ | 4.90 $ |
| 2 | 7.80 $ | 5.80 $ |
| 3 | 8.70 $ | 6.70 $ |
| 4 | 9.60 $ | 7.60 $ |
| 5 | 10.50 $ | 8.50 $ |
| 6 | 11.40 $ | 9.40 $ |
| 7 | 12.30 $ | 10.30 $ |
| 8 | 13.20 $ | 11.20 $ |
| 9 | 14.10 $ | 12.10 $ |
| 10 and above | 15.00 $ | 13.00 $ |
Returns
All sales are final and no returns will be accepted. We do not accept any product exchanges.
Damaged Products
If the product arrives damaged or not substantially as described on the product information page, Kids Organic will accept returns for a full refund only in accordance with the return procedures below. Provided that Kids Organic confirms that your product was a damaged product and was returned in accordance with the return procedures below, your sole and exclusive remedy is that
(a) we will issue a refund to your credit card / Paypal account in the amount charged for the damaged product (if your credit card has already been charged for the Product) or
(b) we will not charge your credit card / Paypal account for the damaged product. The refunded amount will include the applicable delivery fee.
Return Procedures
The following sets forth the required “Return Procedures”: All returns must be made within fourteen [14] days after the Product shipment date. All returned Products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from contacting customer service at sales@kids-organic.com.
You are solely responsible for the cost of shipping the returned Product. All Products not returned in accordance with the Return Procedures shall be sent back to you and no credit or refund will be issued.